handyService
is an on-line real-time application developed specifically for Field
Service Professionals to help streamline job dispatches, scheduling,
and on-line customer service management.
FEATUREs of handyService
ON-LINE : Access to data and enterprise CUSTOMER
: applications INFORMATION : Customer Details (Profile,
Credit Information, History, Trends)
ON-LINE : Expert Knowledge
KNOWLEDGE : Product Information
BASE MODULE : Pricing Details
MULTI-CHANNEL SUPPORT : SMS, E-mail and Fax
MULTI-NETWORK SUPPORT : GPRS, GSM
OTHERS :
- Auto Jobs Assignment via Web-based Management Console
- Digital Signature Capturing for Service Form
- Audit Trail Reporting
- Multi-Tier Users Authentication
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