NEC Empowered by Innovation
Network Operation Center
CISCO silver Partner
Retails Solutions
I-WAP
Digital Signage
VPCC
CORUS – Total Caller Care
Call Center
SAGE CRM
Business
ERP
RFID
PID
E-Learning
Web Conference
Broadband Display Solution




Brochure Download :
iwap-handyInfo iwap-handyOrder iwap-handyService iwap-handySurvey

handyService is an on-line real-time application developed specifically for Field Service Professionals to help streamline job dispatches, scheduling, and on-line customer service management.

FEATUREs of handyService
ON-LINE : Access to data and enterprise
CUSTOMER : applications
INFORMATION : Customer Details (Profile, Credit Information, History, Trends)

ON-LINE : Expert Knowledge
KNOWLEDGE : Product Information
BASE MODULE : Pricing Details

MULTI-CHANNEL SUPPORT : SMS, E-mail and Fax

MULTI-NETWORK SUPPORT : GPRS, GSM

OTHERS :
  • Auto Jobs Assignment via Web-based Management Console

  • Digital Signature Capturing for Service Form

  • Audit Trail Reporting

  • Multi-Tier Users Authentication
BENEFITs of handyService
  • Accurate Logging of Job Dispatch

  • Improve Scheduling and Dispatch

  • Improve Flow and Exchange of Information between Field Workers and Company

  • Reduce Reliance on Paper Records

  • Reduce Traveling Time & Cost

  • Eliminate Process Redundancies

  • Information on demand, Cost and Time Saving

For more information please contact

Khun Niwat Kulsri
Address : NEC Corporation (Thailand) Ltd. 2nd & 24th floor Serm-mit tower,
159 Sukhumvit 21 road, klongtoey Nua, Wattana, Bangkok 10110
Telephone : +66 (0) 2-259-1192 ext. 3440
E-Mail : niwatk@necthat.nec.co.th

Copyright © 1999-2007 NEC Corporation (Thailand) Ltd. All rights reserved